Olive Roots Rules and Regulation

 

 

We sincerely appreciate your cooperation in adhering to the following guidelines, as they
contribute to the smooth functioning of our operations and help us provide you with the best
possible service.

 

• The government taxes are not included in the daily room rate.

 

• Upon arrival, we kindly request all guests to present a valid ID card, passport, or
  temporary residence card for check-in procedures. This requirement is in compliance
  with legal regulations and helps us maintain accurate records for your safety and
  security. Please be assured that all presented documents will be promptly returned to
  you upon check-out, ensuring the privacy and confidentiality of your information.

 

• The balance payment for your reservation is required to be settled upon your
  arrival. Kindly note that personal cheques are not accepted as a form of payment.

 

• Meals & other services are available with extra charge.

 

• Extensions of check out are subject to availability, if you require to extend your
  check out, please inform our front desk. In case the room is available, there will be
  an extra charge for the extension of the stay.

 

• Subject to the availability of storage space, guests are welcome to store their
  luggage in our designated luggage room. However, please be aware that we cannot
  be held liable for any loss or damage to your belongings from any cause. (up to 30
  days)

 

• For your safety and security, we kindly request that you close the door of your room
  whenever you leave. Please be informed that the management cannot be held
  responsible for any loss or damage to your belongings occurring within the hotel
  room, or any other part of the hotel.

 

• While we appreciate your love for animals, please be advised that pets are not
  allowed within the premises of our hotel.

 

• We would also appreciate your compliance with our no smoking inside the suites
  policy.

 

• We kindly request all guests to treat the hotel property with care and respect. We
  would like to advise guests to report any damages or losses immediately to the front
  desk, so that appropriate measures can be taken to address the situation. The cost
  for any damages or losses incurred will be charged to the responsible guest.

 

• Also, we would like to inform you that we offer the option of daily linen and
  towel changes for an additional charge (set od towels is 6€ and linen is 10€).
  Please note that, under our standard service, towels are replaced every 2 days
  and bed linens every 3 days.

 

Thank you once again for your kind understanding and we are committed to ensuring
your comfort throughout your stay.

If you have any further inquiries or require assistance, please do not hesitate to contact
our front desk staff.

 

• Check in: 15:00 – 22:00
  Check out: Until 11:00
• Swimming Pool Opening Hours : 10:00 – 20:30

 

Useful Phone Numbers:

Medical Center of Prinos: +3025930711100 
Police Station (Limenas): +30 2593022500
Fire Department of Thassos (Limenas): +30 2593023199
Coast Guard (Limenas): +30 2593022355
Birzamanis Georgios Pharmacy (Skala Rachoni): +30 2593081555